Development, Supply and Installation of a customer Relationship Management System
National Communications Authority
REQUEST FOR EXPRESSION OF INTEREST
DEVELOPMENT, SUPPLY AND INSTALLATION OF A CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
1. The National Communications Authority (NCA) was established by an Act of Parliament with a mandate as the central body to License and regulate communications activities and related services in the country. The Authority is also desirous of promoting a stable regulatory environment for operators and investors by modernizing and enhancing its operations by automating its core business processes. The NCA intends to apply part of its budgetary allocations for the Development, Supply and Installation of a Customer Relationship Management System.